Politics and privacy

Generalities

The shopping experience at www.karunstore.cl is comfortable, easy and safe. In this sense, the company Tejido Sustentable SpA works with the highest security standards and all information that users register on the Site is kept strictly confidential. On this site you can use, free of charge, the software and applications for mobile devices that allow you to navigate and, if you wish, purchase the goods or services displayed. These can only be purchased by those over 18 years of age (adults) using any of the payment methods available on the site. Minors under 18 years of age can use the site only through their parents or legal representative.

Security Measures

To meet the security objectives, Tejido Sustentable SpA has SSL (Secure Sockets Layer) technology that ensures both the authenticity of the Site and the encryption of all the information that the user gives us. Every time the user registers on the Site and provides personal information, regardless of the geographic location where they are located, in order to purchase a product, the browser through which the act is executed connects to the Site through the protocol SSL that certifies that the user is actually on the Site and on our servers (which can be seen with the appearance of the HTTPS code in the browser's address bar). In this way, an encryption method for the information provided by the user and a unique session key are established. This technology allows the user's personal information, such as their name, address and bank card details, to be encrypted beforehand so that it cannot be read when traveling over the Internet. All SSL certificates are created for a particular server, on a specific domain, and for a verified business entity.

Certifications

Comodo SSL Security Certificate: SSL certificates protect customers' personal data, including: address, passwords, bank cards, identity information and purchase history, ensuring that they will not be disclosed. This technology also prevents access to information by third parties.

Shielded Site Certificate: the Site is permanently subject to real-time evaluations of possible vulnerabilities.

Privacy Policy

Tejido Sustentable SpA does not communicate or transfer to third parties, under any circumstances, the personal data registered by users on the Site. Without prejudice to the foregoing, this information may be processed by Tejido Sustentable SpA and its associates, solely for statistical purposes and/or to obtain a better understanding of the profiles of the users. users and, thus, improve the products offered on the Site.

User Information

When registering on the Site, the user will be requested only that information necessary for payment of the product and its subsequent shipment. Under no circumstances will this information be communicated or transmitted to third parties other than Tejido Sustentable SpA.

Tejido Sustentable SpA  does not store or retain the user's bank card information.

Communications Promotion or Advertising

The user authorizes the sending of promotional or advertising communications sent by email, without prejudice to the above, at any time, the user may request their suspension by “clicking” on the link provided for this purpose. Tejido Sustentable SpA may take up to seven business days to process your request.

Other websites

By browsing the Site, the user may be redirected to other sites. Tejido Sustentable SpA is not responsible for the privacy and security policies of such sites.

Information Property

All information on the Site is property of Tejido Sustentable SpA therefore, it cannot be modified, copied, extracted or used in any other way without the prior, express consent and by written. In this way, the user who accesses the Site is aware that the misuse of this information may lead to the filing of legal, civil and criminal actions.

Personal Data 

The registered user may exercise their rights to information, modification, deletion, cancellation and/or blocking of their personal data when they deem it pertinent, as established in Law No. 19,628 on the Protection of Private Life.

Cookies policy 

On the Tejido Sustentable SpA website, as well as on the rest of the websites of all Tejido Sustentable SpA companies we use our own or third-party cookies to (i) improve our services and their operation, as well as to optimize the experience of our users; (ii) prepare statistical information; and, (iii) personalize the content we offer to our users based on an analysis of their browsing habits.


The objective of this Policy is to help you understand how and why the Company and the rest of the Tejido Sustentable SpA companies use cookies and the options you have to manage them.

Contact

Karunstore.cl makes available to the user an email address contacto@karunstore.cl and technological means on the Site available to the user so that they can request the modification and/or correction of their personal data.